issue management

Guidelines in Production Issue Ticket Assignments

December 10, 2007

Here are my guidelines in assigning Tickets and tasks. 1. Each of us will be assigned to work on different SCRs/tasks. I’m telling them which SCRs should be fix by EOD. Usually we fixed 3 – 6 SCRs per day. 2. The number of SCRs assigned to them depends on the difficulty of the issue. [...]

Read the full article →